We arrange freight on your behalf and includes insurance for your goods at no extra cost to you.
Once freight is organised and collected from us you will be provided with a tracking number to easily track your order.
Every single board at NXBOARD is quality checked by us personally and that fins, paddle and accessories are securely packed with the board. The board is then signed off by us before it is packed.
We make great efforts to ensure your board arrives safely at your door. The boards are heavily wrapped with protective high-density foam including the rails, nose and tail. The boards are then placed into a solid cardboard box which is further packed with protective wrap and cardboard to reinforce the board.
Extremely important: Please ensure you inspect the box and your board upon delivery before signing off with the driver. If damage has occurred, take photos of the damage to the box and board and keep all packaging. Please contact us direct at NXBOARD immediately and we will organize the entire claim process.
Visit Towsville shop at 5 Stafford Close Kirwan Townsville
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